VIPorbit Blog

Meet. Follow-Up. Repeat.

February 4, 2017

Rome wasn’t built in a day; neither are our networks. In the same way that weight-loss goals aren’t met from one day of healthy eating or one strenuous workout doesn’t mean you’re in good shape. A valuable introduction is a great start, but it’s only a beginning. If you’re serious about extending your networks, I […]

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Networking for the New Year

January 2, 2017

For many of us, a new year means it’s time to make New Year’s resolutions. For some, those resolutions may involve growing or strengthening your networks.

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‘Tis the Season for Holiday Greetings

December 12, 2016

It’s holiday season once again. The time of year we make our gift lists and, most of us, send holiday greetings. Whether you typically send cards from the office or cards from your family, it’s a good idea to sort through your contacts and organize to whom you’ll send which type.

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Being Real Brings Real Results

October 12, 2016

We all want to put our best foot forward. So much so that sometimes we put more of an emphasis on creating an image of ourselves than being ourselves. We all want to be perceived as intelligent, invincible, and insightful, especially to those whom we’ve just met or would like to meet.

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Nothing Ventured, Nothing Gained

July 27, 2016

I’ve focused on the area of relationship management for a long time. In fact, as the Co-inventor of ACT! Software, acknowledged as the catalyst of the entire CRM industry, I am a pioneer in the field. Since then, a lot has changed. There are more ways of connecting than ever before.

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Maximizing Opportunity

May 24, 2016

Time management. Project management. Relationship management. They all have one goal in common: maximizing opportunity.

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CRM: You’re Doing It Wrong!

April 19, 2016

There are CRM apps for all devices, some specific to certain industries, some that are built-to-order and others customized by the user to suit their needs.

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Freedom: The Enabler to Make Choices

February 15, 2016

Posted with permission at the courtesy of Life’s Journey Magazine ( This article was printed in the January 2016 issue. Relationship management expert Mike Muhney shares his perspective on the freedom to make choices and its impact on our lives.

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The Real Key to Happiness

January 20, 2016

At the age of five, John Lennon’s mom told him that the key to life was happiness. Thanks to a 75-year long Harvard study, we now know just how right his mom really was. Even though he achieved fame and fortune, it’s evident that Lennon’s primary pursuit in life was happiness.

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‘Tis the Season…for Reflection

December 22, 2015

The holiday season is often the busiest time of the year. More to do. More people to see. Business doesn’t stop, but who has time for work? In addition to time spent with family and close friends, this is a great time to reflect on those in your extended networks.

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Data Is a Commodity—Your Relationships Shouldn’t Be

November 19, 2015

Despite the commoditization of so much in our lives, relationships shouldn’t be categorized in such a way. People want to be recognized, and uniquely so. The prevalence of social media, especially Facebook and Twitter, has enabled us to express ourselves online like never before.

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How NOT to Deal with Negative Reviews

October 30, 2015

No matter how hard you try to produce the best product on the market or provide the greatest service in your industry, one thing remains consistent: There will always be haters. We at VIPorbit Software have received all types of App Store reviews, from raves to rants. While product reviews can be brutal, your response […]

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It Takes More Than a Tool

July 31, 2015

Tools alone don’t get a job done. If that were true, a simple trip to the local hardware store would mean countless DIY projects could be considered complete. No, even the best tool in the world is only part of the equation. So what else is needed to go from supplies to success? Consider adding […]

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Why We Created Vipor

May 26, 2015

Need is often the mother of invention. So it was for Vipor CRM. Co-founders Max Pucher, Kristi Kuykendall, and I all have a passion for real relationships, ones that are authentic, meaningful and effective. Those are the kind of relationships that help produce results. In fact, we often summarize our attitude most profoundly in two […]

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When in Doubt, Speak From the Heart

April 23, 2015

I recently spoke at a women’s business conference. I was asked to deliver my session twice, but I was struggling with the content. My session was titled, “Be the CEO of Your Life: 3 Ways to Be Your Own Best Personal Assistant.” Although my career has been focused on developing relationship management software tools, first […]

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A Case for Simpler CRM: 7 Tweaks to Make CRM More Useable

March 16, 2015

Relationships are universally important to success. Given the prevalence of CRM (Customer Relationship Management) software, professionals are able to cultivate more relationships, more effectively than ever before. While CRM solutions are both crucial to success and readily available, unfortunately, most people will never be able to benefit from them. Why? In a world of nearly […]

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Smartcuts vs. Shortcuts: Macro or Micro Relationship Management?

February 16, 2015

Technology has made almost every activity in our daily lives easier and faster. This enables us to accomplish so much more than previous generations—not only more quickly, but in some cases, seemingly effortlessly. It has given us, for example, the means to produce results in less time, helping to free up more time for other […]

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The Missing Link of Making Meaningful Connections

January 5, 2015

I am decidedly in favor of using Contact Management and Customer Relationship Management solutions and have a determined view of the kind of data to populate them with. However, the question should be asked of any user of these kinds of solutions, “Do they really, and I mean really, create and sustain genuine connections with […]

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Surface or Substance? What to Do After the Introduction

November 9, 2014

It seems as though a new software product or online networking platform emerges almost weekly. Often they entice users with effortless ways to find new “connections” by accessing address books and other social platforms to cull for people you “may know” or wish to know. But what are they offering, really? Are they providing just […]

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The Shore of Opportunity…or Destruction

July 31, 2014

Every entrepreneur and business owner out there knows this truth: Customers are the lifeblood of success. It is probably fair to say that there is a mental awareness of this but all too often we become complacent to this truth. Finding and keeping customers can mean the difference between handicapping your business, growing it, or […]

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Furnishing Your Relationships

June 12, 2014

Do you know the difference between a house and a home? A house is nothing more than a structure providing shelter. Imagine wanting to move and beginning the process of exploration to create something that in your mind fulfills your needs, desires, and dreams. You’ve found a place in a great location, maybe even in […]

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The What, the Why, and the How of Success

April 9, 2014

If you are like most people, you want to be more successful—be that in your career, your recognition from others, or even your social network. Perhaps you are applying yourself such that you believe your journey of improvement is taking you towards your definition of success. Becoming what you want requires evaluating the steps you […]

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Protect Your Professional Edge

March 18, 2014

Not only do we have access to countless types of media and information created by others, we are now able to record, organize, and recall our own personal information in more ways than ever before possible. If you can’t remember where you parked your car, it’s not a problem. Just click the fob on your […]

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A Different Take on “Hosting”

February 21, 2014

The word “hosting” has several definitions. Lately, with the shift toward a high-tech focus, the word “hosting” might conjure images of a server farm, with rows and rows of servers, network switches, and routers. Hosting might bring to mind a medical scenario, such as the host of an implanted organ or a microorganism attacking its […]

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How Network Marketing Is Transforming Business

January 13, 2014

Some elements of success are universal. It could easily be said, that one’s net worth is directly related to their network. No longer is it only the CEO’s, VP’s of Sales, and quota-meeting, territory-managing salespeople who must understand the value of networking. Today, everyone is their own brand, and their own business, even if they […]

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3 Ways to Improve Your Business Bedside Manner

December 9, 2013

Good bedside manner can reassure and comfort a patient even when facing a difficult diagnosis, while poor bedside manner can leave a patient feeling dissatisfied or anxious, from a visit as innocuous as a routine checkup. Big difference. But how does bedside manner apply to business in general? Two words: customer service. No, a doctor-patient […]

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